In most of cases, repairs only cost a fraction of buying a new computer. This depends on the type of issue (and if parts need to be replaced or ordered). Bring in your pc/laptop and we’ll diagnose your computer
Hybrid IT Services – Expert IT Support and Computer Repairs in Northumberland
We do IT so you don't have to"Kevin is brilliant at what he does and is very reliable! Can always count on him! Thankyou Kev xx"
Jessie
"Reliable and knowledgeable technicians who know their stuff and give advice in an easy to understand way. Great service. Recommended."
Philip
"Spot on as always! Kev has helped a few times now and I have always found him a great help.Quality service every time.Thanks Kev."
Andrea
"Wouldn't go anywhere else for help with my computer!!!"
Kerry
"Refurbished laptop recently supplied and set up by Kev. Superb service, high quality product at an excellent price. Highly recommended."
Lisa
Your Local IT Expert Since 2009
Welcome to Hybrid IT Services
At Hybrid IT Services, we specialise in keeping your IT systems running smoothly, offering expert computer repairs, IT support, and consultancy for both homes and businesses across Northumberland and Newcastle upon Tyne. With over 20 years of experience in the industry, our skilled team ensures your technology works flawlessly, so you can focus on what matters most. Contact us today to learn how we can help your business or home stay connected and secure.
Our Services
Issues We Repair
Your one-stop solution for all computer and laptop repair needs
Laptop &
Computer Repairs
Fast, reliable fixes for hardware and software issues.
IT Support
& Consultancy
Expert advice and ongoing support tailored to your needs.
Data Backup
& Recovery
Protect your valuable data with secure backup solutions and fast recovery services.
Remote Monitoring & Management (RMM)
Proactive support to prevent issues before they arise.
Vulnerability
Scanning
Identify and resolve weaknesses in your internal and external networks, ensuring stronger protection against cyber threats.
Cloud Solutions
& Networking
Scalable storage solutions and efficient networking, tailored to meet the growing demands of homes and businesses.
Antivirus
Protection
Comprehensive antivirus protection to safeguard your systems from evolving threats, with regular updates to keep you secure.
Hardware
Support
Specialising in memory upgrades, power jack repairs, screen replacements, processor upgrades, and providing Computer Engineer Reports for insurance claims.
Why Choose Hybrid IT Services?
- Over 25 years of industry experience (MCITP, AWSSAA, MCSA certified)
- Five-star rated service on Google and Facebook
- Local expert with national reach through remote support
- Tailored solutions for home users and small to medium businesses
Areas We Cover
Based in Northumberland, we proudly serve Northumberland and Newcastle upon Tyne, and surrounding areas. With remote IT support, we assist clients across the entire UK.
Testimonials
Our Happy Customers
Janice
"Thank you to Hybrid IT for sorting out my son PC computer, you make one little boy 😃, definitely would recommend him"
Jessie
"Kevin is brilliant at what he does and is very reliable! Can always count on him! Thankyou Kev xx"
Philip
"Reliable and knowledgeable technicians who know their stuff and give advice in an easy to understand way. Great service. Recommended."
Andrea
"Spot on as always! Kev has helped a few times now and I have always found him a great help.Quality service every time.Thanks Kev."
Kerry
"Wouldn't go anywhere else for help with my computer!!!"
Lisa
"Refurbished laptop recently supplied and set up by Kev. Superb service, high quality product at an excellent price. Highly recommended."
Patricia
"A very professional quick service for repairs on my laptop . I would recommend hybrid for the highly informative, reliable and reasonably priced service."
Frequently asked questions
How much does repair cost
What brands do you repair?
We can fix a range of brands bought into us such as Acer, Asus, Dell, HP, Lenovo, Toshiba and more
Do you offer a warranty on your repairs?
Hybrid IT Services offers a 30 day warranty on work & repairs. This warranty typically covers the specific repair performed. And ensures you that if the same issue arises again - within a specified period of 30 days - we will address it at no additional cost.
How long does it take to repair a computer?
Most software problems can be resolved within 1 -3 hours. If hardware parts need to be replaced (or ordered 1- 3 days at most).
Which areas do you cover?
We provide on-site services in Northumberland and Newcastle upon Tyne. Through remote support, we assist clients throughout the UK
What methods of payment do you accept?
For parts required, Hybrid IT Services requires payment by bank transfer or cash. For labour carried out, we accept cash, credit card, debit card and bank transfer.
